All documentation must be in Norwegian, Danish, Swedish or English. You should therefore try to get the documentation issued in one of these languages. If the original documents are in another language, Helfo may, if necessary, ask you to have them translated by a state-authorised translator.You must pay for the translation yourself. If you enclose a translation, you must also enclose the original.
You must enclose the following with your application:
- the form which the dental treatment provider has completed (see Step 6)
- documentation that all treatment providers have valid authorisation
- documentation to prove that each treatment provider is a licensed specialist (for implants and implant prosthetics or orthodontic treatment)
- the necessary X-ray images taken before the treatment you are claiming a reimbursement for
- dental records of your condition, diagnostic tests and assessments and any treatment provided before the treatment you are claiming a reimbursement for
- original receipts for all expenses
- documentation that the expenses have been paid
For the following conditions/cases, you are required to provide us with supplementary documentation:
1. Rare medical conditions
- a medical statement confirming your diagnosis
2. Cleft lip-jaw-palate
- a referral letter from a centralised cleft lip, jaw and palate team (LKG team)
3. Tumours in the oral cavity, adjacent tissue or in the head region in general
- no requirement for supplementary documentation
4. Treatment to prevent infection associated with certain medical conditions
- a medical statement confirming your diagnosis
5. Diseases and abnormalities in the mouth and jaw (dental and maxillofacial procedures)
- no requirement for supplementary documentation
6a. Periodontitis (gum disease)
- no requirement for supplementary documentation
6b. Prosthetic rehabilitation for severe marginal periodontitis (tooth replacement as a result of gum disease)
- if any teeth were lost before treatment starts: a printout of your dental records from the dentist, stating when and why
7. Tooth developmental disorders (congenital conditions)
- clinical photographs of damaged teeth, in addition to X-rays taken before treatment started
- dental records or documentation from previous dentist in the case of tooth agenesis (failure of teeth to develop)
8. Bite abnormalities (dental braces/orthodontic treatment)
- referral from Norwegian dentist/orthodontist
- the forms completed by the orthodontist abroad (see Step 5)
- clinical photographs of damaged teeth, in addition to X-rays taken before treatment started
9. Pathological loss of tooth substance due to attrition/erosion (severe teeth grinding and acid damage)
- models or clinical photographs of damaged teeth, in addition to X-rays taken before treatment started
- printout of dental records from dentist confirming that teeth were lost/extracted before the treatment started
10: Hyposalivation (dry mouth)
- printout of dental records showing the results of saliva tests from the last 3-4 years from previous dentist(s)
- a medical statement confirming your diagnosis and any medication you take
11: Allergic reactions to tooth restoration materials (in oral cavity or on skin)
- clinical photographs, in addition to X-rays taken before treatment started
- statement from a dermatologist
12: Tooth damage related to a recognised occupational injury
- NAV decision letter recognising the occupational injury
13a: Extensive dental injury resulting from an accident
- the dentist's description of the injury shortly after the time of the injury
13b. Traumatic dental injury in persons suffering from medical conditions associated with risk of fall injuries
- the dentist's description of the injury, how it arose and any initial treatment
14: Severely reduced capacity for self-care due to permanent illness or permanent disability (the severely reduced capacity for self-care must have lasted for more than one year and have resulted in poorer dental health)
- medical statement on inability to maintain own dental health
15: Full or partial loss of teeth, with no original teeth in the lower jaw (and unable to use dentures)
- no requirement for supplementary documentation
Example
Anders makes sure he gets copies of specialist approvals and authorisations. He must also remember to submit documentation for teeth that were missing before he went abroad for dental treatment.